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COVID-19 Response

We’re Taking Care of Your Donors During COVID-19 😷

Last Updated: March 1, 2021

2020 was a challenging year for all of us. Throughout this crisis we have continually worked with our partners and suppliers to ensure a safe and smooth booking experience for your donors. During the past several months policy changes and exceptions to terms and conditions have been frequent due to travel bans, resort closures, airline cancelations, and questions of safety.

At Silent Auction Vacations we remain committed to doing everything in our power to see that every package winner has the opportunity to enjoy the benefit of their generous contribution that resulted in them receiving an SAV vacation package. The additional options below are the result of that commitment.

Effective January 1, 2021:

Stay Safer, Close to Home

This program invites SAV package winners to use their travel packages in any of 50+ “regional” destinations. We want to be certain that our package winners have every possible opportunity to enjoy the benefit of their generous donations to our charity and service organization partners. This exciting program provides new destination options and the shorter lead times for reservation requests are great for a quick getaway, or if your package is nearing its expiration date. Scroll down for more details.

Book by Date Requirements are Waived for All SAV Packages

Book by date requirements (travel must be completed within 1 year of the issue date of the package) have been waived for ALL SAV packages and is no longer being enforced during this unprecedented time. Due to the uncertainty that the COVID-19 crisis has created, reservation requests and online date selections need to be submitted through the SAV Reservations system at least 90 days prior to the requested arrival date. This change applies to ALL SAV packages, whether or not the package has previously been extended.

Extended Travel Period

The valid travel period for active and unconfirmed 3,4,5 and 7-night SAV packages issued between January 1, 2019 and December 31, 2019 has been extended by 6 months. This extension is free of charge and applies to packages that are good standing and in compliance with requirements set forth in the Terms and Conditions of the package. With this change, travel must be completed within 2 years or the issue/event date rather than the previously allowed 18 months.

Confirmed & Cancelled Travel Packages

Packages that have already been confirmed for arrival, and cancelled by SAV and our suppliers, may be reconfirmed for the same destination, or one of the 50+ alternative destinations offered in the Stay Safer, Close to Home program. Requests to reschedule your trip or request a new destination must be submitted online using the SAV online reservation request system.* Travel must be completed within 1 year of the original confirmed arrival date.* Confirmed travel to Castlemartyr Resort, Cork Ireland or resorts in Maui, HI are not eligible for Alternative Destinations.

Please review the Stay Safer, Close to Home details below. For the status of your package please click below. (You will need your Unique ID to check package status.)

Stay Safer Close to Home Program Guidelines

Stay Safer destinations are available to all package holders of active 3, 4, 5, or 7-night condo or hotel packages who have not previously confirmed travel for their package. These package holders may select a new destination from the list below and proceed to the Reservation Request page by clicking the button below. Requests must be received at least 45 days, and not more than 180 days, prior to your selected arrival dates.

Stay Safer destinations are also available to SAV package holders who have had one or more confirmed reservations that were cancelled by SAV with approval to reschedule at a later date. Package holders may select any of the 50+ destination listed in place of the previously confirmed destination. Requests for rescheduling travel must be submitted at least 45 days, and not more than 180 days, prior to your selected arrival dates and the newly selected arrival date may not be more than 365 days after the latest previously confirmed arrival date.

Exceptions: Previously confirmed travelers to Hawaii (all resorts) and Castlemartyr Resort, County Cork Ireland, are not eligible for destination changes.

Viewing Alternative Destination Options

To view alternative destination options, please click this link:

https://savreservations.com/change-destination/options/

“Dots” indicate the months in which accommodations are likely to be available in each destination.

Easy Steps to Change Your Destination

1. Make note of one of the above destinations to which you would like to travel, and shows a likelihood of availability, for the month in which you would like to visit.

2. Click the button below to proceed to the next step where you will complete a Reservation Request form.

https://savreservations.com/dashboard/request/

If you are still deciding on a destination, or would like to return at a later date to complete your selection, please just close this browser tab.

Our Best Selling Packages

A great starting point for any event

7 Nights, 6 Guests - Maui or Ireland

7 Nights | 2 Bedroom | 2D200

Cost to Org: $1895.00 | Max Retail Value: $4135.00

Dream Car Experience in Las Vegas

3 Nights | Luxury Hotel | 3DCLV1

Cost to Org: $2895.00 | Max Retail Value: $4595.00

7 Nights, 4 Guests - Ultimate Beach Getaway

7 Nights | Multi Destination Condo | 4D100

Cost to Org: $1350.00 | Max Retail Value: $2995.00

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